Web Design Services

PRIVACY POLICY

Effective date: 2022-10-13

Updated on: 2024-09-13

This Privacy Policy explains the policies of Laurence Zimmermann, FractalMax on the collection and use of the information we collect when you access https://fractalmax.agency (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy. This Privacy Policy has been created with the help of CookieScript Privacy Policy Generator.

Laurence Zimmermann, FractalMax is authorized to modify this Privacy Policy at any time. This may occur without prior notice.
Laurence Zimmermann, FractalMax will post the revised Privacy Policy on the https://fractalmax.agency website

COLLECTION AND USE OF YOUR PERSONAL INFORMATION

INFORMATION WE COLLECT
When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://fractalmax.agency collects the
following information:
 * Usage Data
 * First name and last name
 * Email
 * Mobile Number
 * Social Media Profile
 * Work Address
 * Home Address
 * Payment Information
 * Date of Birth

Usage Data includes the following:
 * Internet Protocol (IP) address of computers accessing the site
 * Web page requests
 * Referring web pages
 * Browser used to access site
 * Time and date of access

HOW WE COLLECT INFORMATION

https://fractalmax.agency collects and receives information from you in the following manner:

 * When you fill a registration form or otherwise submit your personal information.
 * When you interact with our Service.
 * From external, public sources.

Your information will be stored for up to 1080 days after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record-keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

HOW WE USE YOUR INFORMATION
https://fractalmax.agency may use your information for the following purposes:

 * Providing and maintaining our Service, as well as monitoring the usage of our Service.
 * For other purposes. Laurence Zimmermann, FractalMax will use your information for data analysis to identify usage trends or determine the effective of our
   marketing campaigns when reasonable. We will use your information to evaluate and improve our Service, products, services, and marketing efforts.
 * Managing your account. Your Personal Data can enable access to multiple functions of our Service that are available to registered users.
 * For the performance of a contract. Your Personal Data will assist with the development, undertaking, and compliance of a purchase contract for products or services you have purchased through our Service.
 * To contact you. Laurence Zimmermann, FractalMax will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
 * To update you with news, general information, special offers, new services, and events.
 * Marketing and promotional initiatives. Laurence Zimmermann, FractalMax will use non-specific information gathered from you in order to improve our marketing efforts.
 * Targeted advertising. Your Personal Data will be used to improve advertising efforts that are relevant to your specific interests.
 * Testimonials and customer feedback collection. If you share a testimonial or review about your experience using our Service, it will be shared or otherwise used on the website.
 * Managing customer orders. Your email address, phone number, social media profiles, and other user account information will be used in order to manage orders placed through our Service.
 * Administration information. Your Personal Data will be used as part of the operation of our website Administration practices.
 * Dispute resolution and site protection. Your information will be used in the instance of a legal dispute to resolve issues related to our Service.
 * User to user comments. Your information, such as your screen name, personal image, or email address, will be in public view when posting user to user comments.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW WE SHARE YOUR INFORMATION
Laurence Zimmermann, FractalMax will share your information, when applicable, in the following situations:
 * With your consent. Laurence Zimmermann, FractalMax will share your information for any purpose with your explicit consent.

TESTIMONIAL CONSENT AND USE OF INFORMATION

You authorize Laurence Zimmermann, FractalMax® to use your testimonial with a portrait picture, first name and last name, the name and/or the logo your company on the website fractalmax.agency or other communication media like all social networks, FractalMax sales funnels and landing pages for advertising purposes (free and paid ads), videos, blog posts, etc. 
When you give us us your testimonial, you allow us to use it like describe above.

WEB PUSH NOTIFICATIONS
We provide news and updates on our sites via web push notifications.
To benefit from this free service, operated with our push provider WonderPush (https://www.wonderpush.com/), you must first subscribe by clicking on an authorization request controlled by your browser and your device when you visit our website.
The navigation data that we could store and process in order to operate this service and send you relevant messages is anonymized and kept on WonderPush servers for a maximum of 90 days and never shared to third parties. We do not store any recognizable data, neither IP address about you or your device in connection with the push notification service.
You can stop receiving our web push notifications at any time by unsubscribing.
Here is how to manage your web push subscription and to delete associated data.
(https://docs.wonderpush.com/docs/manage-your-data-and-unsubscribe-from-web-push-notifications)
 
THIRD-PARTY SHARING
Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third-party for reasons including:

 * Analytics information. Your information might be shared with online analytics tools in order to track and analyse website traffic. Your IP is anonymized on Google Analytics.
 * Payment processing and recovery services. Your information will be used in order to process payments in the event of a purchase, refund, or other similar
   request.
 * Marketing initiatives. Your information will be used for generating and sending newsletters, email marketing efforts, advertisements, and more.
 * Improving targeted advertising campaigns. Laurence Zimmermann, FractalMax partners with third party service providers to improve targeted advertising
   campaigns.
 * Improving our Service. Your information might be shared with third-party service providers in order to improve our Service and/or interactions with
   providers.
 * Live chat. To better serve our visitors, we have a live chat
 * Fraud detection: To protect fractalmax.agency from fake clicks and fraud, we use a fraud detection platform.
 * Messaging app to facilitate communication
 * Clients Portal: This is the central place we use to communicate with our clients.
 * Video communication platform when you book a call with us.
 * Calendar when you book an appointment with us.


If you choose to provide such information during registration or otherwise, you are giving Laurence Zimmermann, FractalMax permission to use, share, and store that information in a manner consistent with this Privacy Policy.
Your information may be disclosed for additional reasons, including:
 * Complying with applicable laws, regulations, or court orders.
 * Responding to claims that your use of our Service violates third-party rights.
 * Enforcing agreements you make with us, including this Privacy Policy.

COOKIES
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.
 * Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
 * Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
 * Targeting cookies. Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
 * Functionality cookies. Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.
 * Unclassified cookies. Unclassified cookies are cookies that do not belong to any other category or are in the process of categorization.

CHAT
We use Tawk chat. To be conform with the GDPR we use a consent form. You can't access the chat if you don't have accepted our Privacy Policy and processing of data.

PORTAL
For great communication, we give you access to a portal. To access the portal you have already accepted our Privacy Policy and processing of data by signing the Quote. The portal is a privilege offered to our clients.

SECURITY
Your information’s security is important to us. https://fractalmax.agency utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own
risk.
Laurence Zimmermann, FractalMax is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

UPDATES
Laurence Zimmermann, FractalMax reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.